Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we aim for at WalkTrendG. It all started when our founder, Sarah, spent late nights personally replying to every single email—yes, even the ones with typos. She believed (and still does) that every customer’s voice matters. So, whether you’ve got a question, a suggestion, or just want to chat about your latest order, we’re all ears.
Honestly, we’ve tried to make this as easy as possible. You can reach us through any of the channels below—pick whatever feels right for you. And if you’re wondering about response times, we usually get back within 24 hours. But sometimes, during peak seasons, it might take a tad longer. Bear with us; we’ll never leave you hanging.
Here’s the thing—we don’t just sell products; we build relationships. Last month, a customer suggested adding wider sizing options, and guess what? We made it happen within weeks. So, if you’ve got an idea or feedback, don’t hold back. We’re not perfect, but we’re always listening and improving.
P.S. Prefer typing over talking? Our live chat (bottom right corner) is manned by real humans—no bots here. Well, except for Gary, our office plant. But he’s a great listener.
